Privacy Policy

This Online Privacy Statement describes how we handle the information obtained when you visit Yamazaki Mazak Corporation website www.english.mazak.jp/www.english.mazak.co.jp. (“Website”) Respecting your privacy is of utmost importance to us. Proper handling of your personal data we collect from you, or that you provide to us, is a critical aspect of the method we create, organize and implement our activities online.

Personal Information We Collect

We may collect and process the personally identifiable information you choose to provide which may include your name, mailing address, e-mail address, and phone number, or other information that may be used to identify you personally. This may include information you provide when you correspond with us, information required to process an order or to provide you with a service, information provided and when you report a problem with our Website.

With regard to each of your visits to our Website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number; and
  • on occasion, Yamazaki Mazak Corporation presents a personalized URL that brings the visitor to a personalized webpage. Such a personal URL is readily identifiable and by clicking on that link and going to a personal webpage you are agreeing to let Yamazaki Mazak Corporation collect information about your session visits. We use this information to help us provide you with information that matches your interests. If you do not wish information to be used in this way, simply do not click on such personalized URLs.

We may receive information about you if you use any of the other websites operated by Yamazaki Mazak Corporation or our affiliates or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this Website. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical services, analytics providers, search information providers), We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Uses made of the information

We collect and store non-personal internet information, such as the name of your Internet service provider, the browser (including available plug-ins and browser functionality) and type of computer you are using, the IP address, the Web site that referred you to us, the pages you accessed and the date and time of those accesses to help us generate statistics, measure site activity and improve the usefulness of customer visits.

Links to Other Web Sites

We will use information you give us;

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this on the form which we use to collect your data..;
  • to notify you about changes to our service;
  • to ensure that content from our Website is presented in the most effective manner for you and for your computer.

We will use information we collect about you;

  • to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our Website safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Links to Other Web Sites

This site includes links to other Web sites. The sites are not under our control. The other sites do not necessarily follow our Privacy Statement, and may place their own cookies on your computer. This practice is standard on the Web, and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site. These sites have their own privacy and information security policy and terms and conditions. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Disclosure of your information

You agree that we may share your personal information with Yamazaki Mazak Corporation companies (which means our holding company and its subsidiaries) and other selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with you; and
  • analytics and search engine providers that assist us in the improvement and optimization of our Website.

We may disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if Yamazaki Mazak Corporation or substantially all of its assets are acquired by a third party, in which case personal data held by it will be one of the transferred assets;

if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Web site and other agreements; or to protect the rights, property, or safety of Yamazaki Mazak Corporation, our customers, or others. This includes exchanging information with other companies and organization for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be processed by staffs who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Yamazaki Mazak Corporation will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website and any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Information security and quality

We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organizational measures to help us keep your information secure, accurate, current, and complete. We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.

Cookies, web beacons and other technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose

__utma,

__utmb

__utmc,

__utmt,

__utmz

__utma,

__utmb

__utmc,

__utmt,

__utmz

These cookies enable us to estimate our audience size and usage pattern.

_hjincludedinSample

_hjincludedinSample

This cookie is essential for counting unique audience count

webinarRegistration,

webinarRegistration,

This cookie store information about registration in webinars
answeredPolls

answeredPolls

This cookie stores information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted at your individual interests.

cookieconsent_status

cookieconsent_status

This cookie stores information that You accepted our cookie usage
.ASPXAUTH .ASPXAUTH Authentication cookie saves user login data.

 

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after 365 days

Privacy technology

Technology will increasingly help you to have more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, Yamazaki Mazak Corporation actively supports the development of privacy technologies to help achieve these goals, and to help create greater trust and confidence in the way personal information is handled. Products and services are available which can help give you privacy protection while navigating the web.

Information Sharing for Legal Purposes

Yamazaki Mazak Corporation reserves the right to disclose any personally identifiable information or other information we collect through the Yamazaki Mazak Corporation Web site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of the law or to comply with legal process served on us; (c) protect or defend the legal rights or property of Yamazaki Mazak Corporation, the Yamazaki Mazak Corporation Web site or its users, or third-party licensors of any material on the Yamazaki Mazak Corporation Web site.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at infomazak@mazak.co.jp Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

You have the right to access information held about you. Any access request may be subject to such fee and/or reimbursement of costs for providing you with details of the information we hold about you as is prescribed by the Act and/or any other applicable law(s), legislation and/or regulation(s).

Questions regarding this policy

Questions regarding this policy should be directed to the Yamazaki Mazak Corporation website coordinator at infomazak@mazak.co.jp. Please input “Privacy policy” in the subject on your e-mail.

 

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